Frequently Asked Questions
How do I enter my
purchasing cybercorder, you will be e-mailed the user name and
registration code. Enter your registration code by performing the
on the "REGISTER" menu item.
registration name and from your registration letter into the
"Cybercorder Registration" window provided. Be sure to use the same
capitalization and punctuation (if any) shown in the letter. Also be
careful not to mistake the capital letter "O" with the number "0". Do
not add any spaces prior to the beginning or after the end of the name
- Click the "Register" button.
On playback there
is no sound, even though Cybercorder 2000 seem to be working fine. Any
Try changing the recording format. If
there is still no sound, the problem may be that wrong recording device
is selected in your Windows mixer settings. To change the recording
device, first bring up the mixer by pressing the mixer button. Then
select Option, Properties. In the "Adjust Volume for" area, select
Recording. This will show you all the devices you can record from, in
the "Show the following volume controls:". Make sure that the device
you are recording from has a check mark in it. Click on OK. At the
bottom of each recording device Column, there is a check box with
"Select" to the right of it. Use this to select the recording device
that you want. You may want to have the recording Volume at least half
How do I record
the "MPEG-Layer 3" recording format, if it is available, when starting
or programming a recording. Click
here for complete information on obtaining the MP3 format and
How do I record
from the Internet?
can record from the Internet if your
sound card can record from the play stream. You can determine whether
you can record from the internet by setting up to record from the
internet as described below, and performing a short manual test
recording. If your sound card does not support recording of the Play
stream, try to download the latest drivers from the sound card
the Windows Mixer to record from the Internet as follows:
playing something from the internet,
the play volume does make a difference in the recording. Make sure the
player is not muted. When playing back a recording, make sure the
streaming audio player is NOT playing, otherwise the playback will not
on the mixer button in Cybercorder
the Options/Properties menu
on the OK button. This should bring up the "Record Control".
"Line Out", "Wave",
"Record Out", "What You Hear", or "Stereo Mix" depending on your sound
card. If you do not see any of these, try them all EXCEPT for CD, Mic,
Line-In, and Midi. Also make sure the recording volume is at a
sufficient level; you can try the half way level at first.
Recording. While the internet broadcast is playing,
start a manual recording for the desired duration.
can program Cybercorder to automatically start playing an internet
broadcast when the recording starts. Select the "Launch Internet link
prior to recording" checkbox in the Program Form and enter the URL in
the corresponding text box. You can specify the number of seconds (120
max) prior to recording to give the browser enough time to launch the
URL. If your system is configured to automatically dial up your
Internet Service Provider, you may want allow enough time for the modem
Why can't I get
it to display the AM
or PM in the settings?
up the Microsoft Windows Control
Panel and select Regional settings. Then select the Time tab. The AM
and PM symbols should display "AM" and "PM" respectively.
2000 be used to record phone conversations?
though Cybercorder 2000 is not a
voice activated software, there two ways you can use it to record.
First you will have to get an adapter that goes from the phone line to
a tape recorder. Connect the tape recorder end to the input ("Line In")
jack of your sound card.
RECORD: When the conversation
starts, press the manual record button. When it completes, press the
stop button. This creates a recording per conversation that you want to
RECORD: Set up a recording program
starting at midnight for a duration of 24 hours which is the maximum
allowed. Also set it up to record every day of the week. This will
create one long recording for each day of the week. You can then use
3rd party software like CoolEdit to graphically view where the
conversations are at.
When I try to
record, I get an "Error opening wave input file" error and it
immediately stops recording. Any suggestions?
are a few things you can try:
you are using version 1.0, please
upgrade to a later version. Version 1.0 has a bug handling directory
names with a space character. For example, version 1.0 prefers using
"MyRecordingFolder" instead of "My Recording Folder".
a short recording using the Windows
Sound Recorder. If it does not record using Sound Recorder, there is
probably a configuration problem with sound card drivers or the Windows
sound system. If the Sound Recorder works, proceed with the other
suggestions below, otherwise you will need to get the sound system
working using your computer manual. (The Windows Sound Recorder can be
found at Start Button / Accessories / Entertainment or Multimedia /
under View/Options in Cybercorder
and verify the "Recording Folder" in the Recording tab. Verify that it
is a valid folder. You may want to even press the Modify button and
select a folder again. Also, check that the disk drive where the folder
resides has enough space and is writable. You may also want to try
selecting a recording folder at a different disk drive if this does not
solve the problem. As described in item 1 above, make sure there are no
spaces in the folder name.
just the PCM format when first trying to get Cybercorder to work. Then
gradually try other formats once you have it working
2000 run with Vista, Windows 7, or Windows 10?
will work with the following 2 limitations:
The Mixer button no longer launches
the Windows Mixer. Besides, the Windows Mixer works differently in
Windows Vista later. Fortunately, the work-around is simple. You can
recording source and mixer settings by right-clicking on the speaker
icon in the Windows system tray.
Because of licensing reasons,
Microsoft removed the MP3 codec since Windows Vista. If you want
MP3, you will
need to record as a WAV file and later convert it to MP3.